Happy 2014!

Happy 2014, everyone! Wishing you good health and happiness!

Merry Christmas!

It's that time of year again. A season of love and giving. Remember to appreciate what we have surrounding us already. Most of us, take this for granted. Be thankful and appreciate the simplicity of life!

To those in Toronto who are still without electricity, our thoughts are with you and your loved ones. We hope your power will be restored very soon.

May this winter season bring to each and every one of you a warm, safe, and joyous holiday. Warm wishes to you all! Merry Christmas!

Exciting NEWS!

We are now open at...

Click on here to go to our online store!

Visit our online store to see what all the fuss is about! Just a side note, all prices on StorEnvy are expressed in USD. And all prices found on this blog are expressed in CDN.

ELii has turned 3!

Time has certainly flown by so fast. This new year has been a very busy one. Adjusting to a new full-time job and placing ELii on temporary part-time. BUT, I must say it has been 3 very interesting and fulfilling years with ELii. So much growth has occurred and more years to improve.

Many, many, many THANKS to our loyal customers and friends. Without you, ELii is not the ELii we know now.

In this upcoming year, we hope to bring more new techniques and materials to our products. Our goal is to plant a smile on your face with our goodies!

Once again, THANK YOU!

Happy Valentine's Day!

This year's Valentine's Day is very special one. ELii got the chance to make a Valentine's Day Wreath. Not only is the wreath made up of hearts, but also...because it is International Month.

To showcase diversity, 16 of these hearts are written in different languages of the most cherished phrase: "I love you".

It was just so much fun making this very special wreath. Hope this has inspired to love one another no matter of our skin colour, because our smile is one language that we ALL understand.

Happy Lunar New Year!

Happy Chinese New Year Everyone! In the year of the Snake, we like to wish you all a prosperous and healthy new year! Every day is a happy one!

 大年初一, 新年快樂! 祝大家福氣安康新既一年! 日日都咁開心!

ELii is NOW on Facebook!

Yes, ELii is now on Facebook! Please visit our Facebook page at www.facebook.com/AskittoELii. and "LIKE" us. That way, you will be most up-to-date with ELii news and promotions from local craft stores and online art shops!

ELii is baaack!

It has definitely been awhile, but we are back in action. Thank you for your continued patience, support, and loyalty.

Once again:

多謝, Kamsaneeda, Arigatou, Merci, Gracias, Danke, Salamat, and...of course, THANK YOU!!!

Happy Chinese New Year

As the clock strikes midnight, a new year calls for a new start. In the year of the Dragon, I wish you all many happy memories to come. But most importantly, good health.

Happy Chinese New Year!!!!!
Happy Chinese New Year!!!!!
Happy Chinese New Year!!!!!

It's New Year's Eve!!

From ELii, we would like to express our sincere gratitude to all our customers new and existing. We value you loyalty and hope to see you more! =)

May the new year bring to you all, good health & joy!

HAPPY NEW YEAR!!
HAPPY NEW YEAR!!
HAPPY NEW YEAR!!

ELii's Xmas Teaser

As there's just one week left until Christmas is here and we just wanted to send a little Christmas teaser of how this year's ELii's Xmas card would look like. Hope you all enjoy guessing!

From ELii, we wish you a safe and happy holidays!

Upcoming News: Christmas is here!

As Christmas is fast approaching, be sure to visit ELii for Christmas exclusives. Just to give a hint of what to expect: Christmas cards, tags, and many more goodies! Get them while they last!

Once again, thank you for visiting and hope to see you soon! =)

Happy Holidays!!!

Happy One Year Anniversary to ELii!

This is a very special day, as it is ELii's first birthday. We had a small celebration with LOTS of goodies. Here's a few pictures of our happy times with customers like you:

What better way to celebrate an occasion like this, than to have PIZZA! Can't forget the mushrooms and pineapples!

We've got potato wedges and wings too! Now, isn't that a feast!

We may not have had a cake with lotsa yummy frosting on it, but we sure had other things to make up for it! And boy, were they DELICIOUS!

Just cause it looks overwhelming with all the food, we could NOT say no to gelato!

For this upcoming year, a lot of excitement will take place. Both for us and loyal customers, like you. =) We will continue what we do best and do look forward to our upcoming products! Be sure to spread the word and tell your friends about us!

Without you, ELii would not be where we are now.

THANK YOU!

F.A.Q. (Frequently Asked Question)

Index:

.::. General Information .::.

1. What products do you sell?
Our products range from handmade earrings, bracelets, and many more new items to come. Also, you can find birthday cards, wedding cards, special occasion cards, and many other themed cards and paper goods.

2. Where are you located?
We are located in the heart of Toronto, Ontario, Canada.

3. I live in Toronto too. Can I visit your store in person?
Currently, our business is operated over the internet. However, on special occasions you can find us at one of our local community events. We will be sure to update you on the details when those dates are set. Hope to see you there! =)

4. What currency are the prices in?
All listed prices are in Canadian Dollars and can be found underneath the image along with other product information. US Buyers, please send us an email to Askitto.ELii@gmail.com for price inquiry.

5. What is your return and exchange policy?
ALL SALES ARE FINAL. RETURNS ARE NOT PERMITTED. Exchanges can be arranged only on defected jewelry items and within 30 days when the order was shipped.

6. I need to exchange / return an item. What should I do?
As mentioned above, all sales are final and no returns will be issued.

We guarantee that your item will arrive as advertised in perfect condition. If you find any defects with your merchandise, please send and email to AskItTo.ELii@gmail.com within 30 calendar days and we will exchange it. Shipping on any exchanges are the customers responsibility. All exchanges must be received by ELii within 30 days from date of original shipment.

7. I would like to add to an existing order. How can I do so?
If your order has not been shipped, the not a problem. We know that buyers, like you, want to save on shipping. Just send us the order, pay for the shipping indicated on the new order and we will refund you the difference.

8. There's a card / item that is SOLD, when will this be back in-stock?
Thank you for showing interest in our products. Unfortunately, once the item is sold, we will not re-make an identical one. However, we can make one that is similar to the one you are interested. Send us an email at Askitto.ELii@gmail.com and we can further discuss the details with you.

9. I'm hosting a party and need a large amount of card invitations. How long would it take and how much?
First, we thank you for your business. Next, if you require a large amount of the same card we suggest you to submit your order by filling out this order form and sending it to AskItTo.ELii@gmail.com when it is completed.

Depending on the card design, your order will be ready to be shipped within a week's time from the order date. If more time is required, because we are only human, we will notify you on any delays and discuss from there.

Once your order has been received by us, we will quote you with the new discounted price. If you agree with the new price, we will go ahead and start your order. The only thing we ask is that you put in a $10 (USD / CDN) deposit by sending it through PayPal. This $10 (USD / CDN) will not be refundable, but it will count towards your final payment amount. We want you to be confident when you place your order. Once you submit your order and pay the requested deposit, there is no backing out.

In terms of payment, the remainder amount which includes the unpaid amount owed and the shipping cost will be billed together. Once that final payment is cleared, we will then ship out your order.

10. I'm missing an envelope for my card. Am I not entitled to get one?
Yes, you are and we are very sorry that this has happened. As soon as you realize the missing item, please send us an email to AskItTo.ELii@gmail.com with your order number and we will send you your missing item right away.

11. What is your privacy policy?
Yes, we value your confidentiality and understand your concerns. That is why the personal information that we collect will be kept secure with us and no third-party member will have access to it. We will not sell, share or trade your information. Remember, we wouldn't like it when our information has been sold either.

12. Do you sell sterling silver plated jeweleries?
Yes, we sell sterling silver jewelries. The type of metal(s) used (eg. sterling silver, silver-plated, nickel-plated, etc.) will be provided in the item description for each product. If you would like more information please email your inquiry to AskItTo.ELii@gmail.com and we will try to answer it to the best of our knowledge.

13. Will I have an allergic reaction when I wear your jeweleries?
It's hard to say who will have an allergic reaction when wearing our jewelries because everyone’s sensitivity level is different. However, if you have concerns with allergic reactions in the past, we suggest purchasing sterling silver products because the chance of irritation is much lower than from nickel-plated products. If the product does not state it is made with sterling silver, please don't assume it is, even if the colour looks like it.

14. You used a silver chain, could you use one in gold?
If the chain is easily replicable on the product, yes, we will be glad to make the change for you. Though, you will need to pay additional fees for the change in material(s).

15. Do you adjust the sizing / length of your jewelries?
In terms of adjusting the sizing / length, it will depend on the product’s design. If the product is easily adjustable, we will happily provide the extra service, free of charge. Unfortunately, some designs we make will be as is, we will not change the sizing and we do apologize.

.::. Payment .::.

1. What payment do you accept?
For most online orders, we accept payments through PayPal only. Payment must be cleared within 5 calendar days after order was placed.

If you live locally within the Greater Toronto Area, we'd happily accept cash payment. Please notify us by email to AskItTo.ELii@gmail.com your preferred method of payment.

2. I don't have a PayPal account. Can I send you a cheque or money order?
In cases like these, we understand that you don't feel comfortable setting up a PayPal account. We can only accept money orders that are issued from the Bank or the Post Office. All other forms are not accepted.

If paying by money order is your method of payment, we ask that you submit your online order to us by sending it to AskItTo.ELii@gmail.com and we will give you further details about what to write on the money order.

3. Is there a cut-off time for when I need to submit my payment?
For all online orders paid through PayPal, the payment must be made within 5 business days from when the order was placed. Failing to do so, your order will be cancelled and you will need to re-submit your order if you want to buy from us. Our business is opened to serious buyers only.

For orders that are being paid by money order, the payment must be received by 10 business day from when the order was placed.

.::. Shipping .::.

1. Do you ship to my country?
Currently, we are only providing shipping to Canada and the United States of America. We do apologies for not shipping Internationally.

2. How much is shipping? And how is it calculated?
All buyers will pay actual shipping plus an additional of $2 for handling. In addition, U.S. buyers are responsible for paying all tariffs and shipping fees.

3. When will my order be shipped?
All orders received and paid for will be shipped 3 to 5 business days when payment is cleared. On money order orders, there will be a slight delay as we need to receive the money first and have it cleared before we can ship the order out.

4. When can I receive my order?
It depends on the courier service and we've chosen our default courier to be Canada Post. Please see the following chart for expected time of delivery:

::For Delivering Within Canada::

**Click on image to enlarge.

::For Delivering Within U.S.::

**Click on image to enlarge.

**All the above information are expressed in Canadian dollars.
***Credits: All information from the above charts were taken from Canada Post.

5. I don't like Canada Post. Can I change the courier service?
Yes, of course you can! Let us know which is your preferred method and if we can, we'll ship your order accordingly. However, the shipping on your invoice will be adjusted with the new charges from the change.

6. I'd like to receive my order sooner. What are my options?
We can send your order with express service. However, the shipping on your invoice will be adjusted with the new changes.

Can't find an answer to your inquiry?
Please send us an email to Askitto.ELii@gmail.com and we will promptly provide you with a response. Thank you for visiting ELii and we hope to see you return soon!

Thank you for stopping by ELii!

Greetings from ELii

YEY!! We are thrilled to officially launch our very first website here. As our site has just started and don't have much going, we want you to come back and visit our homepage for exciting updates.

ELii is located in the heart of Toronto in Canada. We specialize in customizable jewelry-making and paper crafts. We personally select the supplies, design our products, and craft it together. We do all this, just to show to our loyal buyers that we really do want you to be satisfied with your purchases.

Since you may have more questions that you want answers to, please read our F.A.Q. section. If we still haven't solved your question yet, please email us at AskItTo.ELii@gmail.com and we'll be more than happy to provide you with a response.

Thank you for visiting our website and we look forward to doing business with you!